STORIES


A Personnel Approach

Would your employees say your business is a good place to work? 

Would they say they get a fair share of the revenue? 

Would they say the workload is fair and manageable? 

Would they say they have a good manager?

If the answer to any of these questions is not a clear yes, then you’ve got some work to do.

      The bottom line is that people have options. Service industry work is hard, and can be incredibly frustrating at times. Our job as employers is not just to offer up the role and pay rate. We need to think about the employee experience from a holistic perspective. And we need to do everything we can to make the relationships with the people who make our businesses possible as equitable as possible. Because at the end of the day that translates to your customer experience, your bottom line, and makes work sustainable for everyone.
      I’ve learned a lot about staffing in the specialty coffee industry over the past 10 years (mostly through making mistakes and suffering the consequences) and although the situation is always dynamic and specific to each business I would offer the following starting points to help you to improve your team member recruiting and retention strategy:

1. Know how you stack up in terms of compensation including tips, benefits and perks compared to your competition so you can have an informed conversation with potential new hires about what to expect.

2. Know your throughput expectations and maximums for each role in your business so you can balance a fair workload and know when it’s time to add new team members.

3. Ask your team members where their friction points are in service and focus on finding solutions that smooth out the wrinkles and let them focus on providing an excellent customer experience. Don’t be afraid to ask if they have recommendations for solutions (they are the experts after all).

4. Do everything you can to maximize compensation. Offer more money to fewer people (as long as it’s physically possible to accomplish the tasks of the roles). Keep in mind that fewer people working also means larger shares of tips.

If you have questions or want to talk more about staffing strategy drop us a line at info@irvingfarm.com.

Chad Freilino 

CEO, Irving Farm New York

Introducing Rungeto

Fresh Arrival: Rungeto, Kenya

We’re honored to roast this exceptional coffee from the highly sought after Kirinyaga region of Kenya. With its complex and juicy flavors, this top-rated single origin is an elegant representation of the East African profile. The Rungeto Farmers Cooperative Society represents approximately 850 producers who farm along the Kii river, at the foot of Mt Kenya.

"Specialty coffee people get really excited about coffees from Kenya. The country's perfect altitude, unique varieties and excellent processing make for absolutely stunning coffees. Kenyan coffees can be extremely complex, and have really stunning, vibrant, unique acidity that's just outstanding.

“As a buyer I get really excited about acidity, complexity and cleanliness. Coffees from Kenya are so often super complex and flavorful and balanced and totally free of defects. There are so many perfect, wonderful coffees that are each so special and unique and it's really something to taste and appreciate them. They are really a beautiful thing."

Brew Method Matchmaker

LET US HELP YOU FIND YOUR PERFECT COFFEE!

WE SELECTED OUR FAVORITE COFFEES FOR EACH PREPARATION STYLE – SCROLL TO FIND YOUR MATCH

(FYI: All of our orders are custom ground to ensure you get the perfect extraction from your NEW YORK COFFEE) 

 

 

 

 

 

Colombia Microlot Series

Flash brew

Make your iced coffee in a flash!

Want to enjoy homemade iced coffee but don't have the time to cold brew?

Follow these easy steps to instantly make Flash Brewed Iced Coffee using your drip coffee machine:

1. Use 3/4 cups of ground coffee

Grind slightly finer than you would use for hot drip coffee; choose “Finer- Cone Filter” if purchasing pre-ground

2. Pour 3 cups of water into the back of your brewer

Use a measuring cup, rather than the "cups" on your coffee carafe

3. Put 3 cups of ice in the carafe, then brew coffee directly onto ice

Be careful to not use more combined water and ice than your carafe can hold

4. Remove from your machine as soon as the coffee is done & store in the fridge for up to two days

We recommend drinking after the iced coffee is fully chilled so that your ice doesn't further dilute

TWO OF OUR FAVORITE COFFEES FOR FLASH BREWED ICED COFFEE ARE:

 

Bulk Coffee - Spring

IT'S TIME TO BULK UP

GET OUR BEST PRICE PER POUND AND SHIPPING IS FREE!

We’ll ship five pound bags of all our coffees directly to your door! For even better savings, subscribe to bulk 5lb bags and save an additional 10% on the already discounted bulk price.

New Cafe Menu

Try our new breakfast and lunch menu!

Your last three meals were delivered and your eyes hurt from staring at your laptop. ALL our cafes now serve a full breakfast and lunch menu, so why not stop by for coffee and a bite to eat? We launched a new menu of classic cafe items at our Gramercy and NYU cafes. Check them out below!

Cold Brew Cocktails | J.Bespoke x Irving Farm

IRVING FARM + J.BESPOKE COCKTAILS

Harkening back to Prohibition era NYC, our new cafe at 27th & Park is connected to the speakeasy J.Bespoke. Their expert mixologist created six AMAZING cocktails using our cold brew (seriously: these cocktails are so delicious we had to hold ourselves back while tasting).

With bars closed due to COVID, they've conveniently bottled these concoctions for purchase on their website

This Holiday Season's Best Deals

Tis the season...

to enjoy fresh roasted, custom ground New York Coffee.

We've compiled a list of this season's best ways to stock up and save!

1. Give a gift subscription!

Our best value! Pay up front and get free shipping.

2. Save 10% with our curated bundles.

3. Let them choose, with an online gift card!